Privacy Policy

Grill and Thrill ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Data Controller

Grill and Thrill
18, Seven Ways Parade, Gants Hill, Ilford IG2 6JX
Email: contact@grillandthrills.co.uk | Phone: 020 8551 4329
Website: https://grillandthrills.co.uk/

2. Data We Collect

We may collect: name, email address, phone number, delivery address, payment details, order history, and preferences. We use cookies and similar technologies for website functionality and analytics.

3. Legal Basis & Purposes

We process your data on the basis of: contract (order fulfilment), consent (marketing), and legitimate interests (improving our services). We use your data to process orders, deliver food, communicate with you, improve our services, and comply with legal obligations.

4. Data Retention

We retain order and contact data as required for legal, accounting, and business purposes. You may request erasure of your data where we have no lawful basis to retain it.

5. Your Rights (UK GDPR)

You have the right to: access your data; rectify inaccurate data; erasure ("right to be forgotten"); restrict processing; data portability; object to processing; and withdraw consent. To exercise these rights, contact us at contact@grillandthrills.co.uk. You have the right to complain to the ICO (ico.org.uk) if you believe we have mishandled your data.

6. Third Parties

We may share data with delivery partners, payment processors, and service providers. We require them to process data only for specified purposes and in accordance with applicable law.

7. Cookies

We use essential cookies for the site to function and optional cookies for analytics. You can manage cookie preferences in your browser.

This policy was last updated in 2025.